Thank you for choosing Artistudio! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our WordPress plugins, themes, and related services.
By using our products and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our products or services.
1. Information We Collect
We do not store any personal data about our customers without their explicit consent. However, when you interact with our products and services, certain information may be collected as follows:
1.1 Information You Provide
Support Requests: If you contact us for support, we may collect information related to your inquiry, such as your name, email address, and details about your issue.
1.2 Automatically Collected Information
Usage Data: We may collect non-personal information about how you interact with our plugins, themes, and website. This may include your IP address, browser type, device information, and usage patterns.
Freemius Data: We use Freemius as our user management platform. Freemius may collect information such as your license key, plugin usage statistics, and other data necessary for managing your account and providing updates. For more details, please refer to Freemius’s Privacy Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve our products and services.
To process transactions and deliver updates, licenses, and support.
To communicate with you about your account, updates, and promotional offers (if you have opted in).
To analyze usage trends and improve the functionality of our plugins and themes.
3. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Freemius: We use Freemius to manage user accounts, licenses, and updates. Freemius may process your data in accordance with their Privacy Policy.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, as long as they agree to keep your information confidential.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal data:
Access and Correction: You can access and update your account information at any time through your Freemius dashboard.
Data Deletion: You may request the deletion of your personal data by contacting us at [Your Contact Email]. Note that some data may be retained for legal or administrative purposes.
Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in the email or contacting us directly.
6. Third-Party Links
Our website or products may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
